2017-04-26 - Satisfaction Guaranteed
The phrase “satisfaction guaranteed or your money back” was coined (according to an article*) by the American merchant Aaron Montgomery Ward, with his 1875 edition of his mail order catalogue. It was the first time someone coined and then put into action the idea of returning merchandise purchased, should there be a lack of satisfaction on the part of the buyer.
For some unknown reason, that coined phrase went through my mind today, so I decided to find out its origin. These days, we often need more specific reasons to return items purchased, and they need to be within listed parameters. And very often, if we have opened certain items and attempt to return for a full refund, we are denied access to the money. We can either exchange it for a different size or something of equal monetary value, yet not obtain the cash we originally spent, expecting one particular product. So apparently satisfaction is no longer guaranteed; respectively, with regard the returning of finances lost upon purchase. Why is that case? Do businesses no longer care if their clients are satisfied, and so they now are putting constraints on loss of potential sales? Do customers take unfair advantage of the coined phrase and find ways of returning products damaged or unsalable, in order to get cash or even just resort to stealing things not purchased, to gain money? I tend to think that greed is part of it, on the side of business and customer on some level, and it takes a great sales concept and ruins it for the people who would honestly like to find what they need and want to purchase.
God guarantees us that with a repentant heart of our old selves and belief in Him through his son, Jesus, and our new selves, that we have eternal life with Him. Man puts stipulations on love, but God - knowing our true hearts - accepts us as new life in him without continual changes in what deems us able to receive full access to him. I am so grateful, and I know that while I remain in many ways a flawed human being, to God I am now spiritually child of the king. As an old Amy Grant song states: “We’re just here to learn to love Him, we’ll be home in just a little while.”
"And you also were included in Christ when you heard the message of truth, the gospel of your salvation. When you believed, you were marked in him with a seal, the promised Holy Spirit, who is a deposit guaranteeing our inheritance until the redemption of those who are God’s possession–to the praise of his glory.” (Ephesians 1:13-15 NIV)
All scripture references are from the King James Version (KJV) unless otherwise noted.